Studio XFinity

While a Design Technologist at Control Group, I helped build a suite of interactive, digital products for Comcast for customer use in their flagship Studio XFinity store in Chicago. Together with a team including a visual designer, a backend engineer, and one other Design Technologist, we built:

  1. The Browse Bar - an iPad, web-based touchpoint stationed throughout the store that customers could use to browse for upcoming events at the store.
  2. The Demo Tower - an iPad, web-based touchpoint stationed throughout the store that customers could use to control interactive demos of various Comcast products as well as call associates for help.
  3. The Associate Toolkit - a native iPad app that store associates could use to look up customer information, schedule service appointments, view Demo Tower help requests, and sign customers up for events.
  4. The Product Bar - a web-based display on large touchscreen tables throughout the store that customers could use to watch videos about new Comcast products.
  5.  Digital Signage - a web-based display on large screens in the store windows that would scroll through messages to attract passersby.

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